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Online
consultations
with doctors

What is online consultation?

This is an opportunity to talk to a doctor, wherever you are. Internet and phone - everything you need

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Urgent

help

without waiting

in line

Urgent

help

without waiting

in line

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Wide

selection

1 500 +

specialists

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All

doctors

132

profiles

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At any

time

Doctors

are available 27/7

When
there is no time

If you can't go
to the clinic
for offline visit,
but you have a question
you need to address
to the doctor

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Complications
with analysis

If you want to
discuss with a doctor
lab results,
Ultrasound, MRI and other
medical examinations

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When there is a need for online

consultations?

High-quality medical care

is available even remotely

Not enough
specialists

Not enough doctors
in your region, which
could provide
high-quility
and urgent medical care

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Second opinion
is required

You have doubts
about the diagnosis
and would like
to have a second
opinion

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Child
care

You have
a child, and
would like
to be in contact with pediatrician
around the clock

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Sensitive issue

You have
sensitive issues and
would like
to talk to
a doctor in chat

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Comfortable consultations

Medical care in convenient conditions: at home, during a trip, even in the evening and at night. Feel the sincere care of the Doctis doctors

Consult

with leading

doctors

Top experts are closer

than you think. Extensive experience

impeccable reputation,

specialized expertise

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Сompetent
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Explaince well

Курцер Марк Аркадьевич

Акушер-гинеколог

Академик РАНд.м.н.
Примет в этом месяце
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Involved
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Explaince well

Тутер Денис Сергеевич

Терапевт, кардиолог

Кандидат мед. наук
Примет завтра
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Empathetic
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Сompetent

Лодит Светлана Александровна

Терапевт

10 000+ консультаций
Примет сегодня
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Considerate
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Involved

Курцикидзе Ирина Игоревна

Акушер-гинеколог, врач УЗИ

10 000+ консультаций
Примет сегодня
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Privateemoji

Your personal information and medical records are visible only to your treating physician. We respect your privacy and maintain doctor-patient confidentiality

I'm 26, I have a delay in menstruation for a week. Is it pregnancy?
20:49
avatar
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Need to check HCG hormone
20:52
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We care about your comfort

Consult us any way you prefer: by phone, video call, or chat. Get expert medical help no matter where you are

Today
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Васильева Анна Евгеньевна

Терапевт

You can switch from video to audio at any moment of the consultation

You can switch from video to audio at any moment of the consultation

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Full service cycle

All types of medical services are available to you — from lab tests to personalized treatment plans

How does it work

Register
on a web site or
in the App

In App Store
and Google Play

Find
a specialist

On a web site or
in the App

Select time
for online
consultation

Pay
online

FAQ

How long does the online consultation last?
Free urgent consultation lasts 5-15 minutes. Payed consultation with narrow specialist by appointment - from 15 to 60 minutes. Consultation duration depends on speciality
Want to reschedule the appointment.
Yes, it is possible. Contact technical support by phone number:8 800 500-02-99 and tell the operator your full name and full name of the appointed doctor. Tell him new date and time.
What to do if the consultation didn't happen?
Call the tech support8 800 500-02-99 Tell your full name and full name of the doctor with whom you have a consultation
Is provided personal data save?
All patient data, your personal data and contacts are securely secured
Is it possible to consult a doctor without downloading the app?
Yes, there is a possibility to consult with a doctor on the web site doctis.ru: register to the web site then select a specialist
How to pay for the consultation?
Pay for the consultation after creating the request. Payment is available by Russian bank cards of payment systems: "Mir", VISA, MasterCard. Payment by foreign cards (with the card details) needs to be approved by the call-center.
Is it possible to cancel a consultation?
If your request has not been accepted by the doctor, you can cancel it in personal account in the "Requests" tab. Your money will be returned automatically to the card from which the payment was made
Is it possible to change a specialist?
Yes, to do this, you need to cancel the consultation and create a new one. This is possible if the doctor have not confirmed your request for the consultation
Where to find information about the doctor?
Every Doctis doctor has a profile where you can find all the details about specialty and work experience